How to find your own Octopus referral link

Every Octopus Energy customer gets a personal referral link the moment they join, and sharing it earns £50 of account credit for you and £50 for each friend who switches. This guide walks you through exactly where to find your own link in the app and online, how to share it so the bonus actually triggers, and the common reasons a link "goes missing". If you're not an Octopus customer yet, there's a quick note at the end on the one step that unlocks your link in the first place.

Every Octopus Energy customer gets a personal referral link the moment they join, and sharing it earns £50 of account credit for you and £50 for each friend who switches. This guide walks you through exactly where to find your own link in the app and online, how to share it so the bonus actually triggers, and the common reasons a link "goes missing". If you're not an Octopus customer yet, there's a quick note at the end on the one step that unlocks your link in the first place.

Where your Octopus referral link lives

Your referral link is created automatically as soon as your switch to Octopus completes, so there's nothing to set up or apply for. The quickest place to find it is the Octopus Energy app: open the app, look for the section usually labelled 'Refer a friend', 'Refer friends and family' or simply the £50 offer banner on your dashboard, and tap it. You'll see your unique link displayed along with 'Copy', 'Share' and sometimes 'WhatsApp' or 'Email' buttons. The same link is available when you log in to your account on octopus.energy in a browser — head to your account area and look for the refer-a-friend or 'Share Octopus' page, where the link sits alongside a running total of credit you've earned.

What your link looks like (and why the format matters)

Every customer's link follows the same pattern: share.octopus.energy/word-word-number — two friendly words and a number, such as share.octopus.energy/sunny-river-123. That tail end is your personal code, and the beauty of the link is that it applies your code automatically the moment a friend clicks it, so they never have to type anything in. Because the link is unique to your account, that's how Octopus knows to credit both of you. Make sure you copy the whole thing, including the share.octopus.energy part — sharing only the two-word-number portion as plain text won't work unless your friend types the full link, and a manually typed sign-up often misses the bonus entirely.

How to share it so the £50 actually lands

Sharing is the easy bit, but a few habits make the difference between earning the bonus and missing it. Send your friend the full link directly — by message, email or WhatsApp — rather than telling them to 'just search for Octopus', because signing up cold, via a price-comparison site, or by typing the Octopus URL by hand usually means no referral bonus at all. Octopus pays the comparison site instead of you. Ask your friend to click your link and complete the sign-up in the same journey it opens, without bouncing out to a different page. Once their switch finishes and their first monthly Direct Debit is taken, the £50 is paid into each of your accounts automatically — typically around four weeks after they join, with no claim form to fill in.

If you can't find your link or it isn't working

If the referral section isn't showing yet, the most common reason is timing: your link appears once your switch has fully gone through, so brand-new joiners may need to wait until the account is live. Make sure the app is updated to the latest version and that you're logged into the right account. There's no limit on how many friends you can refer and the credit you earn doesn't expire while you stay with Octopus, so it's worth checking your running total in the same screen. If a friend swears they used your link but the credit hasn't arrived after the usual window, double-check they clicked the link directly rather than reaching Octopus another way, then message Octopus through the app or email — they can look up whether the referral was correctly attributed.

Not a customer yet? Start here to unlock your own link

Here's the catch: you can only get your own referral link once you're an Octopus customer, and the only way to also pocket £50 as a new joiner is to switch using someone else's referral link rather than signing up cold. So if you're reading this before joining, use a referral link to switch — you'll get £50 of account credit yourself, and the person who shared it gets £50 too (it costs neither of you anything). Switching is protected by Ofgem and the Energy Switch Guarantee, your supply is never interrupted because it's the same pipes, wires and meter, and it completes in about five working days. Once you're set up, your own share.octopus.energy link appears in the app and you can start earning £50 for every friend you refer. Always check current tariffs and rates on octopus.energy, as prices vary by region.

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